Review the assignments you completed throughout the course.
Write a 700- to 1,050-word paper describing the fictional business you created.
Include information on the following topics:
Potential legal or ethical issues
Types of motivation
The operations of the five areas of human resource management in your fictional company
The effects and costs of operations and materials management on your fictional company
Create a 10- to 15-slide Microsoft® PowerPoint® presentation supporting the information included in your final paper. You may use text, charts, tables, and visuals to detail the different areas of business found within your company.
Include detailed speaker notes, a title slide, and an APA-formatted reference slide.
Post your final paper along with your Microsoft® PowerPoint® presentation as attachments.
Format your paper consistent with APA guidelines.
Daytam Consultants is a newly established firm offering marketing consultancy services to clients. The role of the business is to develop appropriate marketing strategies for various products and to create brand awareness among consumers.
Daytam will be organized according to the matrix structure. A matrix structure involves a combination of different structures to come up with the most suitable. A matrix organizational structure is different from other structures in that the reporting relationships are organized as grids rather than in a hierarchical manner (Baligh, 2006). In a matrix organization, functional heads are in charge of employees. Employees also report to the respective project heads. Matrix organizations complete units of jobs or specific projects while at other times, work involves a specific customer or product. Marketing consultancy businesses often engage in promoting specific products and often handle lengthy projects for clients. This makes matrix organization the best structure for the business. The following chart explains business organization at Daytam.
There are a number of potential legal and ethical issues that may impact the business. Ethical issues can be defined as issues pertaining to moral principles that employees are expected to follow. Legal issues are those outlined by law and which the company is expected to observe.
- Integrity – this refers to doing what one is expected of and in the right manner.
- Quality of work product – the quality of services provided must meet the expected professional standards. This is at the individual, team and organizational level.
- Confidentiality with clients information – Due diligence must be observed to ensure that the client’s information is not disclosed to third parties without proper authorization.
- Maintaining healthy competition – the company should not engage in any unlawful or deceptive acts in gathering information about competitors.
- Accuracy of financial records – all financial information must be accurate and representative of the company’s internal state of affairs.
- Corporate social responsibility – the company will work towards improving the lives of people in communities and ensuring environmental sustainability.
- Compliance with government rules and regulations.
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Business culture refers to the mode of business operations within a firm. Business culture determines how employees communicate to others and how they handle the clients.
- Honesty and trust – honesty and trust are important virtues in a work environment. Employees must work with integrity and exude high ethical values at all times.
- Fair treatment – all employees should treat all individuals with respect. In accordance to this, all forms of discrimination are not allowed in the organization.
- Diversity in the workplace – the company will maintain a diverse culture in terms of employees and clients. The company will thus accord equal employment opportunities and quality services to all clients without any form of discrimination.
- Professionalism – all employees must maintain work standards in dealing with clients. Conflicts of interest should not arise while handling clients.
- Commitment to each other – employees should look out for each other at all times.
Motivation is integral in ensuring high productivity among employees. Motivation provides the driving force to work hard (Pinder, 1998). The following types of motivation will be available:
- Recognition – this is the easiest way to motivate employees. It involves giving words of praise to employees who show outstanding performance. Recognizing the employees’ efforts is a good way of motivating them.
- Promotions – according hardworking employees with leadership opportunities is a good way of motivating them. This can also help the company retain the best employees by giving them new challenges (Pinder, 1998).
- Rewards – offering rewards may encourage employees to work harder and make them feel better about themselves. Rewards may be in form of tangible goods to intangible things such as office fun days and holidays on achieving set quotas.
- Coaching – this involves the management discussing issues facing employees. Managers should offer support to employees in order to motivate them (Pinder, 1998).
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In the modern world, information technologies form the basis for most business operations. Technology in the organization will be employed for three major purposes; official communication, computerized accounting system and social media marketing. The primary communication systems include electronic mail, telephones, conference systems, instant messaging, and intranet among others. The company will maintain a computerized accounting system through acquisition of the relevant software and hardware applications. The company will also utilize social media tools such as social networks, wikis, community sites, blogs and others to build an online presence. This will be a cost effective way of interacting with clients.
The human resource management will be responsible in the following areas:
- Staffing – this involves job analysis, human resource planning, recruitment and selection of employees. In order to achieve set objectives of the organization, it is necessary to hire the right number of employees with required skills.
- Human resource development – this deals with improving the employees’ skills through training and also conducting performance appraisals. Common tasks in this area include performance appraisals, training, career development and career planning.
- Compensation and benefits – this involves ensuring proper remuneration to all employees. Compensation involves all the monetary rewards that employees are entitled to receive as a result of their employment. Benefits refer to additional payments that employees are entitled to such as paid leave, medical insurance, sick leave and others.
- Safety and health – in this area, the HR will be responsible for ensuring a safe work environment to employees. The HR must ensure that employees work in an environment that does not degrade their health.
- Labor relations – the HR will be responsible for identifying suitable unions which can advocate on employee’s welfare.
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The following are the effects and costs of operations and materials management in the company.
|Source of Funds|
Funds Applications for Equipments
|Accounting software and installation||1,000|
|Total for equipments||$6,620|
|Fixtures and leasehold||10,000|
Baligh, H. H. (2006). Organization Structures: Theory and design, analysis and prescription. New York, NY: Springer.
Pinder, C. C. (1998). Work motivation in organizational behavior. Upper Saddle River, N.J: Prentice Hall.