Discuss Dimensions of Quality,Cost of Quality,Six Sigma,ISO,Quality tools

Discuss Dimensions of Quality,Cost of Quality,Six Sigma,ISO,Quality tools

Discuss 1.Dimensions of Quality 2.Cost of Quality 3.Six Sigma 4.ISO 5.Quality tools Operation Management Dimensions of quality There are a total of eight dimensions of quality which are employed in quality management. The first dimension of quality is performance. Performance concerns the primary operating characteristics of a particular product. The second dimension is features. This refers to the extra characteristics of a product that add to its appeal. The third dimension is known as reliability which refers to dependability of the product in terms of performance. Conformance is the fourth dimension of quality. This refers to the degree to which the product meets outlined standards. The fifth dimension durability which relates to the product life. Serviceability is the next dimension which refers to several aspects of product maintenance. The seventh dimension is aesthetics which refers to the kind of feelings the product evokes upon users. The last dimension of quality is perceived quality which refers to attributable quality of a product by consumers (Griffin, 2015). Six Sigma Six Sigma refers...
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