BUS 445 Total Quality Management

BUS 445 Total Quality Management

Brief Assignment description In BUS 445 Total Quality Management assignment you are required to recommend a proposed quality improvement plan based on the COPIS model  BUS 445 Total Quality Management Sample paper Introduction Quality management ascertains the consistency of the products or services of an organization. It involves a formal system documenting the procedures, responsibilities, and processes aimed at achieving quality objectives and policies (Goetsch, 2014). Quality management helps in the coordination and direction of the activities of an organization to achieve customer satisfaction and consistently improve the organization’s efficiency and effectiveness. In relation to the widget manufacturing department, this paper recommends approaches for process improvement, supplier management, input control, output control, and customer-based recommendations. Quality Improvement Plan Justification Many organizations have business processes that are basically documented. Moreover, the businesses also have performance measurement. Looking at the widget manufacturing department and its 2 per cent rate of internal rejection and 5 per cent return within warranty period, prompts the question of whether the manufacturing...
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